Biography
Louise Francis, FCAS, MAAA
Louise Francis is the Consulting Principal and founder of Francis
Analytics and Actuarial Data Mining, Inc. where she leads predictive
modeling, simulation and related actuarial projects and engagements.
Ms. Francis has introduced insurance professionals to advanced
modeling methods, including simulation, predictive modeling and
text mining, both as a speaker at conferences and as an author
of papers and articles. Five of her papers were awarded the Data
Quality/Data Technology prize by the CAS (Casualty Actuarial Society)
and IDMA (Insurance Data Management Association). The papers covered
specific modeling procedures such as neural networks and MARS
(multivariate adaptive regression splines) as well as leading
edge data gathering techniques such as text mining. They also
illustrated a variety of insurance applications including fraud
modeling, reserving and underwriting.
As an insurance professional, Ms. Francis has expertise in a
variety of techniques for pricing and reserving insurance products,
both on a traditional and leading edge basis. She also has experience
planning and evaluating programs for claims loss cost reduction.
Ms. Francis pioneered the application of data mining technologies
such as neural networks and text mining to insurance data to identify
patterns useful for managing claims and making underwriting decisions.
Ms. Francis has over 25 years of experience in the actuarial
profession. Prior to starting her own firm, she was Director and
Associate Actuary for CIGNA Property and Casualty where she provided
actuarial expertise to the Claims Division and ESIS, CIGNA's third
party claims administrator. She was responsible for evaluating
the overall performance of the Claims Division and measuring the
effectiveness of specific Claims Division initiatives such as
use of health care professionals in the management of claims.
Ms. Francis was appointed by the Casualty Actuarial Society's
(CAS) board of directors to a three year term as Vice President
of Research and Development. In this capacity, she is responsible
for helping the CAS achieve its vision of being recognized internationally
as a leader in sponsoring and conducting property and casualty
insurance research. Ms. Francis is a past chair of the Committee
on the Theory of Risk. She has been involved in a number of other
CAS initiatives, including estimating reserve variability, improving
data quality, and reviewing papers for the CAS journal Variance.
Ms. Francis also participated on an American Academy of Actuaries
committee which developed standards of actuarial practice.
Ms. Francis received her Bachelor of Arts degree from William
Smith College and a Master of Science degree in Health Sciences
from the State University of New York at Stony Brook. She is a
Fellow of the Casualty Actuarial Society and a member of the American
Academy of Actuaries. She is also a member of the American Risk
and Insurance Association and the American Statistical Association.
For a complete description of the company and listing of Ms.
Francis' awards, papers and presentations, please see www.data-mines.com.
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